About
Their continuum of care includes residential, educational, foster care, mental health, and community-based services. They serve youth 0-21 who are enrolled in Medicaid, providing coordination of care for youth with behavioral needs and/or chronic medical needs. New Directions offers a range of services, including children's health home care management, family peer support services, children and family treatment and support services, and more. They have multiple locations across Western New York, including Allegany, Cattaraugus, and Chautauqua Counties, Erie County, and Niagara County. Their philosophy of care is based on the principles of safety, respect, responsibility, and goal-directed behavior. New Directions is accredited by the Council on Accreditation and has obtained an Article 29-I license, operating as a Voluntary Foster Care Agency (VFCA) Health Facility with Qualified Residential Treatment Programs (QRTP) on two campuses.
Insurance & payment
New Directions Youth and Family Services accepts Medicaid. Insurance details for other plans are not listed publicly — call the practice to confirm.
- Medicaid
Ask about sliding-scale fees if you're paying out of pocket.
Services & specialties
Residential Services
Provides a range of residential services, including foster care, kinship care, and adoption.
Foster Care
Offers foster care, kinship care, and adoption services for youth and families.
Mental Health Services
Provides mental health assessments, treatment planning, and therapeutic interventions for youth and families.
Community-Based Services
Offers community-based services, including children's health home care management and family peer support services.
Educational Services
Provides educational services, including the Henrietta G. Lewis Campus School and the Wayne A. Secord Therapeutic Pre-School.
Equine Therapy
Offers equine therapy as part of their community-based services.