About
The practice offers a continuum of care including residential, educational, foster care, mental health, and community-based services. They serve youth 0-21 who are enrolled in Medicaid, providing Coordination of Care for youth with behavioral needs and/or chronic medical needs. New Directions Youth and Family Services has a presence in Allegany, Cattaraugus, and Chautauqua Counties, Erie County, Niagara County, and all 8 counties in Western New York. Their philosophy of care is based on the following beliefs: Safety, Respect, Responsibility, and Goal-Directed Behavior. The agency is accredited by the Council on Accreditation, has obtained an Article 29-I license, operates as a Voluntary Foster Care Agency (VFCA) Health Facility, maintains Qualified Residential Treatment Programs (QRTP) on two campuses, and has fully implemented the standards of the Family First Prevention Services Act.
Insurance & payment
New Directions Youth and Family Services accepts Medicaid. Insurance details for other providers are not listed publicly — call the practice to confirm.
- Medicaid
Ask about sliding-scale fees if you're paying out of pocket.
Services & specialties
Residential Services
New Directions Youth and Family Services offers residential services, including Qualified Residential Treatment Programs (QRTP), Agency Operated Boarding Homes (AOBH), and Foster With Us programs.
Mental Health Services
The practice provides mental health assessments, treatment planning, an array of therapeutic interventions, and evidence-based practices to assist youth and families in attaining their goals.
Foster Care
New Directions Youth and Family Services offers foster care, kinship care, and adoption services, including Supervised Treatment & Supports For Juveniles Program (STSJP) and Raise The Age Program.
Educational Services
The practice offers educational services, including Henrietta G. Lewis Campus School and Wayne A. Secord Therapeutic Pre-School.
Community-Based Treatment
New Directions Youth and Family Services provides community-based treatment, including Home Based Crisis Intervention and Community and Preventive Services.
Equestrian Program
The practice offers an equestrian program, which is a recreational therapy service for youth.