About
Their continuum of care includes residential, educational, foster care, mental health, and community-based services. They serve youth 0-21 who are enrolled in Medicaid, providing Coordination of Care for youth with behavioral needs and/or chronic medical needs. New Directions offers over 20 programs across eight locations in Western New York, serving more than 2,500 children and their families each year. Their philosophy of care is based on the principles of safety, respect, responsibility, and goal-directed behavior. New Directions is accredited by the Council on Accreditation and has obtained an Article 29-I license, operating as a Voluntary Foster Care Agency (VFCA) Health Facility with Qualified Residential Treatment Programs (QRTP) on two campuses.
Insurance & payment
New Directions Youth and Family Services accepts Medicaid.
- Medicaid
Ask about sliding-scale fees if you're paying out of pocket.
Services & specialties
Residential Services
New Directions offers residential services, including Qualified Residential Treatment Programs (QRTP), for youth 0-21.
Educational Services
They provide educational services, including the Henrietta G. Lewis Campus School and the Wayne A. Secord Therapeutic Pre-School, for children in Allegany, Cattaraugus, and Chautauqua Counties, as well as Erie and Niagara Counties.
Foster Care
New Directions offers foster care services, including Foster With Us, Foster Care, Kinship Care, and Adoption, to support youth and families.
Mental Health Services
They provide mental health services, including Coordination of Care, Children's Health Home Care Management, and Family Peer Support Services, for youth 0-21.
Community-Based Services
New Directions offers community-based services, including Community-Based Treatment, Home Based Crisis Intervention, and Community and Preventive Services, to support youth and families.
Equestrian Program
They offer an Equestrian Program as part of their community-based services.