About
Despite this, patients who received prescriptions from the practice can still have virtual (telehealth) visits for prescription refills until Tuesday, March 31st, 2026. For those seeking to continue treatment, it is recommended to find a new provider as soon as possible. Patients can contact their medical plan/behavioral health insurance company, a hospital referral service, a community mental health agency, or a professional association for assistance in finding a suitable provider. Xplor Counseling of Hawaii suggests looking for a provider who accepts the patient's insurance coverage and offers telehealth services, such as Optum Behavioral Care's virtual therapy practice.
Insurance & payment
Xplor Counseling of Hawaii accepted Blue Cross, Blue Shield, BlueCross and BlueShield, Hawaii Medical Assurance Association, Hawaii Medical Services Association, MultiPlan, Optum, and TRICARE. However, the practice has permanently closed, and patients should contact their insurance provider for assistance in finding a new provider.
- Blue Cross Blue Shield
- Hawaii Medical Assurance Association
- Hawaii Medical Services Association
- MultiPlan
- Optum
- TRICARE
- UnitedHealthcare
- University Health Alliance
Ask about sliding-scale fees if you're paying out of pocket.
Services & specialties
Telehealth visits for prescription refills
Available until Tuesday, March 31st, 2026, for patients who received prescriptions from Xplor Counseling of Hawaii.