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Columbia Care Services, Inc. | Hourglass Community Crisis Center

  • Updated 4 weeks ago
  • 71 Centennial Loop a, Eugene, OR 97401
  • Mental Health

About Columbia Care Services, Inc. | Hourglass Community Crisis Center

Is online therapy a good fit for you?
5 quick questions · ~30 seconds
Answer a few short questions and see which type of online support could work best for you.
1. What is your main reason for seeking support right now?
Stress, worry, anxiety, panic, or feeling on edge
Low mood, loss of interest, feeling stuck or hopeless
Relationship or family issues (including couples)
Life changes, decisions, personal growth, or “not sure yet”
2. How much is this affecting your day-to-day life?
It’s noticeable but I’m coping most of the time
It’s starting to interfere with work, studies, or relationships
It’s hard to manage daily tasks or responsibilities
3. How comfortable do you feel talking to someone online?
I’m comfortable with video / phone or chat and use them often
I’m a bit unsure, but willing to try
I usually prefer in-person conversations
4. Which practical issues apply to you?
My schedule is busy or changes week to week
I live far from providers or have limited transport
I prefer to avoid waiting rooms and keep things discreet
None of these, I just want to talk to someone
5. How soon would you like to start?
As soon as possible (within the next few days)
Within the next 1–2 weeks
I’m just exploring options for now

About Columbia Care Services, Inc. | Hourglass Community Crisis Center

Columbia Care Services, Inc. and Hourglass Community Crisis Center are committed to providing adults in Lane County with short-term mental health crisis assessment and stabilization services. Our crisis center is available to people who are in need of immediate help and can either walk in or be referred by local law enforcement or community partners. We strive to provide a safe and secure environment that is conducive to mental health stabilization. Our team of professionals is dedicated to providing compassionate, quality care and support to those in need. We are proud to be part of the Lane County community and are committed to helping those in need of mental health services.

Services

Working hours

Open now

9:00 am - 6:00 pm

  • Monday

    9:00 am - 6:00 pm
  • Tuesday

    9:00 am - 6:00 pm
  • Wednesday

    9:00 am - 6:00 pm
  • Thursday

    9:00 am - 6:00 pm
  • Friday

    9:00 am - 5:00 pm
  • Saturday

    Closed all day
  • Sunday

    Closed all day
  • Local time

    02/25/2026 3:18 pm

Languages

  • English
  • Spanish

Have questions?

Contact Phone number is (541) 505-8426.
http://www.columbiacare.org

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Therapy Solutions is a directory and does not provide crisis intervention or emergency services.
If you are in crisis, feeling unsafe, or experiencing thoughts of self-harm, call 911 or your local emergency number immediately.
In the United States, you can also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.