About
Although their physical location is no longer available, patients who received prescriptions from them can still have virtual visits for prescription refills until March 31, 2026. For those seeking to continue treatment, it is recommended to find a new provider as soon as possible. Patients can contact their medical plan or behavioral health insurance company, a hospital referral service, or a community mental health agency to find a suitable replacement. Additionally, Optum Behavioral Care's virtual therapy practice is an option for those in need of therapy services.
Insurance & payment
Xplor Counseling of Hawaii accepted Blue Cross, Blue Shield, BlueCross and BlueShield, Hawaii Medical Assurance Association, Hawaii Medical Services Association, MultiPlan, Optum, and University Health Alliance. However, they have permanently closed their doors, and it is recommended to contact their medical plan or behavioral health insurance company to find a new provider.
- Blue Cross Blue Shield
- Hawaii Medical Assurance Association
- Hawaii Medical Services Association
- MultiPlan
- Optum
- University Health Alliance
Ask about sliding-scale fees if you're paying out of pocket.
Services & specialties
Virtual (telehealth) visits for prescription refills
Available until March 31, 2026, for patients who received prescriptions from Xplor Counseling of Hawaii.
Therapy services
Can be found through Optum Behavioral Care's virtual therapy practice.