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BetterHelp Top pick
Best overall fit for most people
Talkspace
Good for messaging-first support
Online-Therapy.com
Structured tools + sessions
Behavioral Health Network (BHN) is a regional provider of comprehensive behavioral health services for adults, children, and families in Springfield, Massachusetts. Established in 1938 as the Child Guidance Clinic, BHN is now the largest behavioral health service provider in Western Massachusetts. Our mission is to help individuals, families, and communities improve the quality of life for those facing behavioral and developmental challenges. We provide support, guidance, and tools to empower individuals to make positive, life-altering changes. Our services are designed to assist people with intellectual and physical disabilities, drug and alcohol addiction, and mental illness. We strive to help individuals develop more fulfilling lives.
Not sure whether to see a therapist in person or online? This comparison highlights why online therapy is often the more flexible and accessible option.
| Aspect | In-Person Therapy | Online Therapy (often more flexible) |
|---|---|---|
| Convenience & Time | ✖️ Requires travel, scheduling time off, and a fixed location. | ✔️ No travel; join from home, office, or car when it suits you. |
| Scheduling Flexibility | ✖️ Mostly office hours; fewer last-minute or out-of-hours options. | ✔️ Early morning, evening, and lunchtime sessions are easier to find. |
| Comfort & Privacy | ✖️ Waiting rooms, chance of meeting someone you know, commuting when feeling low. | ✔️ Talk from your safest private space at home or elsewhere; no waiting room. |
| Therapist Availability | ✖️ Limited to providers within driving distance and local specialties. | ✔️ Access a much wider pool of therapists, including niche expertise. |
| Cost & Extra Time | ✖️ Parking, travel expenses, and extra commuting time around each session. | ✔️ No travel or parking costs; time is spent on the session, not the journey. |
| Accessibility | ✖️ Harder for rural areas, busy parents, chronic illness or mobility issues. | ✔️ Accessible from anywhere with internet; ideal for busy or remote lifestyles. |
| Consistency | ✖️ Travel, moving, or bad weather can interrupt or cancel sessions. | ✔️ Continue therapy even while travelling or during bad weather days. |
| Best For | ✖️ Situations where physical presence or hands-on support is essential. | ✔️ Most stress, anxiety, depression, relationship issues and life transitions. |
| Limitations | ✖️ Less flexible; easier to miss sessions due to travel or schedule conflicts. | ✔️ Requires internet and a private space; not suitable for emergency situations. |
Bottom line: For most people, online therapy offers the best mix of convenience, comfort, and therapist choice—while still providing high-quality support.
👉 Prefer a flexible option? View trusted online therapy providers
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Online Therapist is a directory and does not provide crisis intervention or emergency services.
If you are in crisis, feeling unsafe, or experiencing thoughts of self-harm, call 911 or your local emergency number immediately.
In the United States, you can also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.